Christie appoints Stage Audio Works as authorised service centre for South Africa
SOUTH AFRICA: Christie has named Stage Audio Works as its authorised service centre for South Africa, where the distributor will provide technical telephone support, service and repairs for products under warranty, and will hold a local inventory of parts and consumables for Christie products.
‘Our business in South Africa and Sub Saharan Africa has grown quickly since investment in our Johannesburg branch office,’ said Dale Miller, vice president EMEA for Christie. ‘The appointment allows us to maintain the high standards our customers have come to expect of Christie technical support services, while ensuring our own technical support engineers can continue their efforts to support further new business development and training in the region.’
To meet the 24/7 demands of the event staging industry and those of Christie’s partners and customers, Stage Audio Works has made a significant investment in a large inventory of Christie lamps, filters and essential spares and earlier this year further invested in a dedicated resource centre and workshop.
‘Stage Audio Works started working with Christie in 2009,’ added Gustav Barnard, technical and education manager, Stage Audio Works. ‘Since then we have invested heavily in training and support. Late in 2010 we put our service team through Christie’s advanced service training to become Christie's first certified partner in South Africa, training we invested in again in 2011. We continue to expand our support team and can guarantee Christie’s and our own customers in South Africa the highest levels of customer satisfaction.’