Netia promotes Francis Freihuber to vice president role
WORLD: Following five years of service at the company as operations director, Netia has promoted Francis Freihuber to the role of vice president of its management board.
The new role builds on Mr Freihuber’s experience developing and refining Netia client support services and on his extensive knowledge of the broadcast industry. During his time as operations director, Mr Freihuber simplified client support and enhanced customer satisfaction through the creation of a support team with a new hotline and ticketing procedure. He will continue to supervise the training department and oversee a team of 17 operations staff.
Prior to joining the company, Mr Freihuber worked for France Television and its France 3 regional channel, where he led IT for projects such as the French elections coverage and headed up the R&D department.
‘Francis has a very strong IT-based engineering background and a wealth of experience working in the broadcast industry, both complemented by an intuitive understanding of our customers and their needs,’ said Philippe Fort, CEO, Netia. ‘Francis has been key to Netia's continued success, and we're very pleased to welcome him to this new management role.’