SymNet Edge brings Dante to Seoul’s Lotte Hotel World
KOREA: Seoul’s Lotte Hotel World is benefitting from Dante networking following the installation of Symetrix SymNet Edge processors as part of an ongoing overhaul of its facilities. Installed by Sound Solution, the installation was intended to replace an ageing audio routing and distribution system covering public spaces including multiple ballrooms.
Located in the Jamsil neighbourhood of Seoul’s prestigious Songpa district, Lotte Hotel World is among the operator’s leading business destinations within the city while also connected to the Lotte World Adventure indoor theme park. The updating of its infrastructure comes as part of an overall plan from Lotte Hotels and Resorts – already the largest hotel group within Korea – to expand on an international basis. Prior to the Symetrix installation, however, the previous system was causing difficulties.
‘The customer had suffered from errors such as signal dropouts and the occurrence of noise during the middle of an event,’ explained Lisa Lee, marketing manager at Sound Solution. ‘So reliability was an absolute priority for the new installation, as well as support for Dante, which was not compatible with the outgoing system.’
The solution comprised a redundant set-up incorporating 10 SymNet Edge DSPs, configured with 80 analogue inputs and 80 analogue outputs. The design is intended to allow hotel staff to control the routing and distribution of audio within the building as well as recordings made in the two principle ballrooms (Crystal and Emerald) using Cubase software, Midas Pro2C and Pro6 consoles, and Klark Teknik DN9650 network bridges.
‘The system is designed to allow the capture and distribution of audio from or to eight different ballrooms located on various floors of the hotel,’ continued Ms Lee. ‘In contrast to the old installation, the new system with SymNet Edge and Dante provides far better stability as well as a superior user control interface.’
Despite the scale of the project, work was completed in two weeks to the reported satisfaction of both the operator and its staff. According to Ms Lee, ease of zone control, straightforward audio distribution and accessible DSP status monitoring are among the advantages to have particularly impressed the Lotte technical personnel.
‘The overall verdict is that the flexibility and power of the new system represents a huge step forward for the hotel’s audio routing and control capability,’ she concluded. ‘Moving forward, the operators now have a plan to purchase further Symetrix units, specifically Zone Mix 761 zone mixing, paging and music management solutions from the Integrator Series for use in its restaurants at some point in the near-future.’