API and Budee open technical service centre
CHINA: API and Budee, recently staged a seminar to highlight the manufacturer’s products at the distributor’s headquarters in Beijing. During the event, both companies announced that an official API Technical Service Centre has been set up to serve the users of the manufacturer’s solutions across Greater China.
‘We’ve established the local technical centre in order to respond quickly and increase the level of service provided in the region,’ said Dan Zimbleman, API’s VP of global sales, who flew in for the event. ‘Customers will no longer need to wait for replacement spare parts to be shipped from America.’
Budee general manager of East China Cao Mingsong noted that ‘product success often lies in the technical support and after-sales service provided’.
‘The API Technical Service Centre is not only the key to building the API brand locally, but also a straightforward and efficient way to support API customers,’ said Liu Zilin, chief engineer at Budee.