Crestron expands across Asia
ASIA: Crestron has expanded in Asia, unveiling three further operations. The newly unveiled Crestron China is joined by a wholly owned Crestron subsidiary in India and the opening of a facility in Hong Kong to serve North East Asia.
Crestron China will reportedly enable the manufacturer to enhance its service and support offerings to its Chinese customers. The same can be said of Crestron’s new subsidiaries in India and North East Asia respectively. Partnering exclusively with Shanghai Golden Bridge, Crestron China will provide a ‘full Crestron service model to China’.
‘Combining Shanghai Golden Bridge’s extensive infrastructure footprint and in depth knowledge of the China market, with Crestron’s world class technology solutions, technical support and sales and marketing programmes makes a lot of sense for this market,’ said Stuart Craig, CEO, Asia Pacific at Crestron. ‘Crestron and Shanghai Golden Bridge will create a full service Crestron operation in China. We are currently building a Crestron Experience Centre, training and support facility in Shanghai with further details coming to all our customers very shortly. We will create a new benchmark for customer service to the channel and our end clients.’
‘We will provide a direct Crestron presence right across China including Shanghai, Beijing, Guangzhou, Jinan, Chengdu, Hefei, Kunming and Guiyang, delivering to our customers the full Crestron sales and marketing programmes, tailored to the China market,’ added Zhou Zhe, director and general manager of Shanghai Golden Bridge.
Crestron’s Indian subsidiary includes a headquarters at RMZ Ecoworld in Bangalore and several regional offices. The RMZ Ecoworld HQ features a Crestron Experience Center with state-of-the-art training facilities. This enables Crestron staff to provide training seminars and hands-on product demonstrations of the company’s products to partners and customers in the region.
The Quarry Bay facility in Hong Kong, meanwhile, also includes a Crestron Experience Center and training facilities with the ability to deliver advanced technical support among other services. It will serve all key North East Asia markets, including Korea, Macau and Taiwan.
‘Over the next couple of weeks, local Crestron customers will receive further details about the extensive services available to them and also information regarding our upcoming launch celebrations,’ furthered Mr Craig. ‘Asia Pacific is an increasingly important market for Crestron and we are investing to support our customers, ensuring opportunities for all. Crestron is fully committed to providing our partners in the region with the highest level of customer experience and the tools and technologies to help our partners grow their business. Our goal is to provide the full range of our market leading technologies locally and to ensure our customer service leads the industry.’