Avid increases global support
ASIA: Avid has announced the opening of several new facilities and a raft of new hires in its bid to better support its global customer base. In addition to new offices in North America and Europe, the American manufacturer has opened a global services and support centre in Manila, as well as a new hardware design centre in Taipei City.
‘Avid is a global company, and we are focused on providing the industry-leading innovation and support that our customers around the world need,’ said Avid chairman, president and CEO Louis Hernandez, Jr. ‘To support our aggressive growth strategy, we reassessed our global footprint to bring our people and facilities closer to clients. This strategic realignment reinforces our valuable heritage knowledge by adding hundreds of experienced industry experts at state-of-the-art facilities worldwide, putting Avid in the best position to serve customers moving forward.’
The company says that around 250 new employees have been added to the new locations as part of the expansion. The centre in the Philippines will house the company’s technical support team and will offer 24/7 Media Composer, Pro Tools and Sibelius support. The centre in Taiwan will focus on hardware design, manufacturing and engineering.