Biamp promotes Kiley Henner to director of customer experience

WORLD: Biamp Systems has announced the promotion of long-term staff member Kiley Henner to director of customer services, a position that will see him assume responsibility for the company’s applications engineering, training/education and customer service departments.

Mr Henner first joined Biamp in 2001 and was most recently the manufacturer’s education and applications engineering manager. Following his promotion he commented, ‘I truly enjoy connecting with our customers and ensuring that they get the most out of our products. I’m proud to have been a Biamp employee for more than 10 years, and I look forward to making the best customer experience in the industry even better.’

‘The customer experience has always been paramount to Biamp as we work to support our clients’ success in their ongoing endeavours,’ added executive vice president of operations for Biamp, Matt Czyzewski. ‘One of Kiley’s many strengths is his commitment to clients, as well as to the applications engineering and training departments he leads. This expanded responsibility is a natural fit as he works to make us an even stronger partner for our customers.’

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